CHILDREN'S
pRIVACY POLICY

Introduction

Our company is called Digital Daylight Enterprises (“DDE”). We have a platform called Hideaway. If you want to have an account and play in Hideaway, we have to collect some of your information. When we do this, we make sure that we keep your information private. That way, we can do our best to make sure that you have a safe and fun time in Hideaway.

If you want to download and use Hideaway, you will need to visit our website called newhideaway.com.

We work with a privacy company to help protect your information. This company is an expert in helping look after children’s information. It is called PRIVO.  PRIVO helps us to ensure we meet all the laws that protect your information. These include the Children’s’ Online Privacy Protection Act,COPPA and the General Data Protection Act, the GDPR. You or your parent can find out more aboutthese programs by visiting our privacy policy.

If you have any questions or concerns, you can ask us by emailing hello@newhideaway.com. You can also contact PRIVO at privacy@privo.com.


What is in this policy?

  1. What is a privacy policy?
  2. What is personal information?
  3. How we collect and use your information?
  4. Registration
  5. Content You Make
  6. Chat
  7. Email contact
  8. We share some information with others
  9. You have Rights over your information
  10. Security
  11. Contact us

What is a privacy policy?

A privacy policy tells you what information we collect from you and about you and if that information is shared.

What is personal information?

Personal information helps identify you as being you. It may be something you tell us, like your name, birthday, email address, or photo. It could also be something that your phone or computer tells us about you, like a unique device ID.

You should always be careful about how you share your information.

How we collect and use your information

Hideaway is for all ages, including children and families. Hideaway has many activities for players. We only ask for your information when the activities need it. We may also ask for your parent’s permission if you want to play.

These are some of the times when you will be asked to provide your personal information:

Registration

You can register with Hideaway, play games, explore worlds, and much more. When you register for an account, we ask you: how old you are and for your parent’s email so that we can let them know you want to join Hideaway. You can also create a username and password.

Content You Make

You can make, remix, and save content on Hideaway websites and apps. Some activities do not need your personal information. If you add anything about yourself that is personal, we will delete it before your content is posted on Hideaway. This keeps your personal information private and helps you stay safe.

Chat

You can make, remix, and save content on Hideaway websites and apps. Some activities do not need your personal information. If you add anything about yourself that is personal, we will delete it before your content is posted on Hideaway. This keeps your personal information private and helps you stay safe.

Email contact

If you ask us a question or send us an email, we will answer you. But then, we will delete your personal information once we have answered you.

Push Notifications

We will ask for your parent’s permission before we send you any push notifications.

Other Information We Collect

We might collect some information automatically when you play to help us run Hideaway. This includes information about your computer, phone, or tablet. This information is used to let you play Hideaway and to improve it for you.

We don’t collect any personal information from you when you visit our website. On our website,we share some links and information if you want to learn more about Kakapo parrots. Youshould always ask your parent or guardian before visiting another website.

We share some information with others

We may sometimes share your information if we need to protect your safety and for the security of Hideaway.

We share information with these companies. They don’t share it with anyone else. We partner with PRIVO, a privacy company that help us get your parent’s permission to play in Hideaway. The Hideaway desktop platform is built with Unity. We also use Unity Analytics. Analytics help us work out how players use Hideaway so we can improve it. We also use Google Firebase to find out more about how you play the game and to tell us if there is a bug or something wrong. Airtable is used to manage all the information we collect about you. Chat and public posts are moderated by Community Sift and Google Perspective.

You have Rights over your information


You have the same rights as adults over your personal information. These include:

Right to Be Informed

Companies must tell you what information they collect from you and why. This allows you or your parent to make the appropriate choice.

Right of Access

You have the right to know how your personal information is being used, like if it is shared with another company and how it is kept safe.

Right to Rectification

This means that you have the right to correct your personal information if it’s wrong.

Right to Erasure

This allows you to request that a company deletes all information they have about you and really forgets who you are.

Right to Restrict Processing

You are in control. You might agree to your personal information being used for one thing but not for another.

Right to Data Portability

You can ask for your personal information to be sent to another service if you want to use that instead.

Right to Object

You can request that a company stops processing your personal information.

If you need help with understanding these rights, speak with your parents or guardian. You can also send an email to hello@newhideaway.com. We will respond as soon as possible.

Security

We do our best to make sure we use all the right tools and measures to keep your information safe.

Contact us

For more information about our collection and use practices, you or your parent can view our privacy policy or contact us at hello@newhideaway.com.

Last Updated: May 2, 2023

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